Active Low-Carber Forums
Atkins diet and low carb discussion provided free for information only, not as medical advice.
Home Plans Tips Recipes Tools Stories Studies Products
Active Low-Carber Forums
A sugar-free zone


Welcome to the Active Low-Carber Forums.
Support for Atkins diet, Protein Power, Neanderthin (Paleo Diet), CAD/CALP, Dr. Bernstein Diabetes Solution and any other healthy low-carb diet or plan, all are welcome in our lowcarb community. Forget starvation and fad diets -- join the healthy eating crowd! You may register by clicking here, it's free!

Go Back   Active Low-Carber Forums > Our Website > Comments Box and Technical Questions
User Name
Password
FAQ Members Calendar Mark Forums Read Search Gallery My P.L.A.N. Survey


Reply
 
Thread Tools Display Modes
  #1   ^
Old Fri, Sep-14-18, 04:03
PilotGal PilotGal is offline
Registered Member
Posts: 36,355
 
Plan: KetoCarnivore
Stats: 206.6/178/160 Female 5'7
BF:awesome
Progress: 61%
Location: USA
Default technical problems

not sure it's my laptop but when I click on a link to go into a thread, I keep getting Technical Error - an email has been dispatched to the web....
I can't get into my journal and I can't get into other threads unless I hit the little button that says "reply"
is it my laptop or are there glitches on the forum?
Reply With Quote
Sponsored Links
  #2   ^
Old Fri, Sep-14-18, 04:10
PilotGal PilotGal is offline
Registered Member
Posts: 36,355
 
Plan: KetoCarnivore
Stats: 206.6/178/160 Female 5'7
BF:awesome
Progress: 61%
Location: USA
Default Re: technical problems

I changed from laptop to tablet and have the same problem.
I can’t get into my journal or even to reply to my last thread in Technical problems..
Major bug on site? Only way I can get into a thread is thru the reply button but my journal doesn’t have a reply button. And neither does the other technical thread I started.
Pretty much locked out.
First time in 14 yrs.
Reply With Quote
  #3   ^
Old Fri, Sep-14-18, 04:29
rightnow's Avatar
rightnow rightnow is offline
Every moment is NOW.
Posts: 23,064
 
Plan: LC (ketogenic)
Stats: 520/381/280 Female 66 inches
BF: Why yes it is.
Progress: 58%
Location: Ozarks USA
Default Journals Not Working? 14Sep2018 6:29amET

I closed browser, cleared cache, but no journal pages have been loading for me for five hours now. Weirdly, the rest of the site loads fine. Hoping it's a glitch on my side or that staff already know about it. Wasn't sure where to report such a thing. :-)
Reply With Quote
  #4   ^
Old Fri, Sep-14-18, 13:08
*199*'s Avatar
*199* *199* is offline
New Member
Posts: 9
 
Plan: ~my own~
Stats: 288/278/199 Female 5' 7"
BF:
Progress: 11%
Default Website issues?

Not sure what is going on but any time I try to view a page/topic/thread, including my own journal, I get the following error

Quote:
There seems to have been a slight problem with the Active Low-Carber Forums database.
Please try again by pressing the refresh button in your browser.

An E-Mail has been dispatched to our Technical Staff, who you can also contact if the problem persists.

We apologise for any inconvenience.


Do you all know why this is occurring and how I go about fixing it?

TIA
Reply With Quote
  #5   ^
Old Fri, Sep-14-18, 14:24
*199*'s Avatar
*199* *199* is offline
New Member
Posts: 9
 
Plan: ~my own~
Stats: 288/278/199 Female 5' 7"
BF:
Progress: 11%
Unhappy Any update to 'website issues'?

I apologize for posting a new thread, but I'm still experiencing the same 'error' issues and I'm unable to click on, read or reply to my last topic (or any topic within the message board) without the same error issue being displayed.

Basically the only way I can post anything on the message boards is to click on, and start a new thread but, once my message has posted, I'm back to square one again as I'm not able to go back and directly view even my own post, nor any replies, or anything....
Reply With Quote
  #6   ^
Old Sat, Sep-15-18, 03:21
Kristine's Avatar
Kristine Kristine is offline
Forum Moderator
Posts: 25,581
 
Plan: Primal/P:E
Stats: 171/146/150 Female 5'7"
BF:
Progress: 119%
Location: Southern Ontario, Canada
Default Working on getting in touch with admins/webmaster.

I'm working on getting in touch with the admins and the webmaster.
Reply With Quote
  #7   ^
Old Sat, Sep-15-18, 03:23
Kristine's Avatar
Kristine Kristine is offline
Forum Moderator
Posts: 25,581
 
Plan: Primal/P:E
Stats: 171/146/150 Female 5'7"
BF:
Progress: 119%
Location: Southern Ontario, Canada
Default We can't view the contents of threads or reply.

It appears we can't view the contents of threads, just the titles.
Reply With Quote
  #8   ^
Old Sat, Sep-15-18, 07:03
doreen T's Avatar
doreen T doreen T is offline
Forum Founder
Posts: 37,199
 
Plan: LC paleo/ancestral
Stats: 241/188/140 Female 165 cm
BF:
Progress: 52%
Location: Eastern ON, Canada
Default I'm also unable to open/read posts, only titles since Thursday EST. Don't know why.

unable to read or post messages ...
Reply With Quote
  #9   ^
Old Sat, Sep-15-18, 11:52
tamarian's Avatar
tamarian tamarian is offline
Forum Founder
Posts: 19,570
 
Plan: Atkins/PP/BFL
Stats: 400/223/200 Male 5 ft 11
BF:37%/17%/12%
Progress: 89%
Location: Ottawa, ON
Default

Hi everyone, we had a database table corruption issue. We are back. Please report any problems here.

Wa'il
Reply With Quote
  #10   ^
Old Sat, Sep-15-18, 12:01
doreen T's Avatar
doreen T doreen T is offline
Forum Founder
Posts: 37,199
 
Plan: LC paleo/ancestral
Stats: 241/188/140 Female 165 cm
BF:
Progress: 52%
Location: Eastern ON, Canada
Default

Thanks Wa'il

I'm going to stick this thread at the top so it's easy to find. Any new threads started up about this problem will be merged here to keep the discussion in one place.

Thanks for your patience, everyone
Reply With Quote
  #11   ^
Old Sat, Sep-15-18, 12:14
PilotGal PilotGal is offline
Registered Member
Posts: 36,355
 
Plan: KetoCarnivore
Stats: 206.6/178/160 Female 5'7
BF:awesome
Progress: 61%
Location: USA
Default

thank you so much for this forum.....
that was a rough 24 hours!
Reply With Quote
  #12   ^
Old Sat, Sep-15-18, 12:21
Meme#1's Avatar
Meme#1 Meme#1 is offline
Senior Member
Posts: 12,456
 
Plan: Atkins DANDR
Stats: 210/194/160 Female 5'4"
BF:
Progress: 32%
Location: Texas
Default

Quote:
Originally Posted by doreen T
Thanks Wa'il

I'm going to stick this thread at the top so it's easy to find. Any new threads started up about this problem will be merged here to keep the discussion in one place.

Thanks for your patience, everyone


Thanks Doreen, I really missed everybody!
Reply With Quote
  #13   ^
Old Sat, Sep-15-18, 13:01
doreen T's Avatar
doreen T doreen T is offline
Forum Founder
Posts: 37,199
 
Plan: LC paleo/ancestral
Stats: 241/188/140 Female 165 cm
BF:
Progress: 52%
Location: Eastern ON, Canada
Default

Hey, I'm just the messenger. All thanks go to Wa'il for diagnosing the problem and fixing it
Reply With Quote
  #14   ^
Old Sat, Sep-15-18, 13:04
Meme#1's Avatar
Meme#1 Meme#1 is offline
Senior Member
Posts: 12,456
 
Plan: Atkins DANDR
Stats: 210/194/160 Female 5'4"
BF:
Progress: 32%
Location: Texas
Default

Thanks Wa'il for fixing the problem!!!!!
Reply With Quote
  #15   ^
Old Sat, Sep-15-18, 13:35
*199*'s Avatar
*199* *199* is offline
New Member
Posts: 9
 
Plan: ~my own~
Stats: 288/278/199 Female 5' 7"
BF:
Progress: 11%
Default Thank you :)

Back up and running smoothly today..
Not sure what the errors were about yesterday (they lasted through out the entire day) but this morning I'm able to both view and reply to forum topics/conversations so I just wanted to stop by and say thank you.
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -6. The time now is 16:06.


Copyright © 2000-2024 Active Low-Carber Forums @ forum.lowcarber.org
Powered by: vBulletin, Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.