Hi I just wanted to warn anybody who may use ebay or have a pay pal account

I recently recived an e-mail saying my pay pal account had to be updated, and clicked on the link, it asked me to fill ALL my personall details, I became suspisous when it asked for my pin number!!! I deleted the message and thought no more about it.

Today I recived another SPOOF e-mail saying that someone abroad was trying to use my ebay account, and I had to use the link to udate the details or they woul suspend the account.

I went via the ebay link I normaly use and found a section on spoof mail. it even gave an address to send the suspected spoof mail.

They have just mailed me back with this response;


Thank you for contacting eBay's Trust and Safety Department about email
solicitations that are falsely made to appear to have come from eBay or
PayPal. These emails, commonly referred to as "spoof" messages, are
sent
in an attempt to collect sensitive personal information from recipients
who reply to the message or click on a link to a Web page requesting
this information.

The email you reported did not originate from, nor is it endorsed by,
eBay or PayPal. We are very concerned about this problem and are
working
diligently to address the situation. We are currently investigating the
source of this email to take further action. You may rest assured that
your account standing has not changed and that your listings have not
been affected.

We advise you to be very cautious of email messages that ask you to
submit information such as your credit card number or your password.
eBay and PayPal will never ask you for sensitive personal information
such as passwords, bank account or credit card numbers and Personal
Identification Numbers (PINs), in an email itself. If you ever need to
provide information to eBay or PayPal please open a new Web browser,



If you entered personal information such as your password or credit
card
numbers into a Website based on a request from a spoofed email, you
need
to take immediate action to protect your identity.

For information on spoof emails and what action you need to take if you
have entered in your personal information, we strongly encourage you to
read our spoof tutorial:


I would say please be careful if you are ANY doubt exit the e-mail and use your normal link to e-bay or pay pal!!
It scares me to think I nealry fell victim to identity Theft, and it would have been so easy!

yep, just send it to spoof~ebay.com or spoof~paypal.com, they clearly say we never ask for personal info through email and they are right

Unfortunately, Lynda, this happens quite a lot. I now send any similar email I receive straight to spoof~ebay.com or spoof~paypal.com.

Its quite scarey how easy it is to fall victim to this crime, the thing that alerted me to this was bad spelling and grammar! I feel so sorry for people who may not be as diligent, and have money stolen from people who have no concience!

I get dozens of messages every day proporting to be from eBay or PayPal. I know they are all fakes and delete them without reading them. If there is a genuine alert there will be a message on the message section on eBay's actual site once I have signed in. Never fill in any details on any link attached to an email.

Ebay now has a new system which is called 'My Messages' and is located under the 'My Ebay' page. Every email that is sent to you from (or via) Ebay is listed in the 'My Messages' area. This proves that it has come from Ebay, and not a spoof sender. Ebay also displays your full name (not username) at the top of each message to prove it is genuine. To clarify, if you get an email from Ebay at you usual address it should also be in the 'My Messages' area of Ebay. If it is not, then it is likely that the email did not originate from Ebay and should be ignored or reported as a spoof.
A little long winded, but I hope this helps!
Regards
Mash