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Old Sat, Jun-20-20, 07:07
LiterateGr's Avatar
LiterateGr LiterateGr is offline
Senior Member
Posts: 163
 
Plan: Atkins/General LC
Stats: 240.0/167.2/155 Female 5 '9"
BF:36/29.5/25
Progress: 86%
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Thanks, Doreen.


This is what I needed to know.

Quote:
Originally Posted by doreen T
If you're experiencing the "5 failed log in attempts, please try again in 15 minutes" error, then neither I nor the webmaster can "get you back in". You must wait and try later to log in for yourself with your own password. Sorry.

We can only help with a lost or forgotten passwords or if an new email address somehow goes astray. In either case, you still have to log in for yourself, we can't log in for you. Sending a bazillion exasperated emails to the webmaster won't change that fact.

In the case of the 5 failed log in attempts .. do not keep frantically requesting new passwords. This just overloads the system and makes things worse. If you want a new password, then change it in your user control panel *after* you've successfully logged in with your current one. Also, do not keep clicking the back button and trying to force a refresh. This just resets the 15 minute counter and prolongs your wait. And also overloads the system and causes more problems. You probably don't want to hear this, but the solution is to just be patient and wait at least 15 minutes, 30 is better. Try closing and then restarting your browser (after 15 minutes) before attempting another log in, this sometimes helps.


~~~~~~~~~~

The problem has nothing to do with spammers or hackers. The problem is our server is very old and on its last legs. The forum software is outdated and likely corrupted .. it was developed before the age of mobile browsers, way back when a camera on a cell phone was a novelty. The server and forum software need to be replaced and the webmaster is currently looking into resolving both issues. He is not interested in any more temporary patches/fixes that solve one problem but cause another somewhere else ... like whack-a-mole



p.s. - there is no "staff". We're just unpaid volunteers with families, jobs and busy lives "offline"
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