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-   -   How to recover my old journal? (http://forum.lowcarber.org/showthread.php?t=484557)

RuthannP Tue, Oct-20-20 18:03

How to recover my old journal?
 
Please advise how I can recover it. Was under a different user name and email.

Kristine Wed, Oct-21-20 02:26

Hi. We'd need to know your original user name, and you should log in under that one. We generally don't permit duplicate registrations. We can help you recover access to the other ID...

RuthannP Wed, Nov-11-20 15:06

I think it was Pollyann1. I am in north florida.

Kristine Wed, Nov-11-20 15:55

Is this it?

RuthannP Wed, Nov-11-20 17:51

Yes, that's it!!!!
 
Is there any way to merge that old journal with my new one?

doreen T Wed, Nov-11-20 18:01

Quote:
Originally Posted by RuthannP
Is there any way to merge that old journal with my new one?

There is only one journal, the one you had as pollyanna1. I think you mean is there a way to merge the two profiles together .. and the answer is yes :), I can do that.

Doreen

RuthannP Thu, Nov-12-20 08:29

Please do that for me!!!! I would like my username to be RuthannP, if possible. Thank you!

RuthannP Thu, Nov-12-20 08:32

ps. I no longer know the password to the Pollyanna1 membership. I will have to go through RuthannP. Also, I have tried to have the site send me a password reminder, but apparently there is a problem with my email address (on the Pollyanna1 site p and on the RuthannP site?).

doreen T Thu, Nov-12-20 09:46

Accounts merged as requested; you will use the email and password for RuthannP. Your journal is linked in your profile .. https://forum.lowcarber.org/showthr...stpost&t=442086. Unfortunately, your old gallery pics cannot be moved to the new account .. https://forum.lowcarber.org/gallery...mageuser=147269. Let me know if you prefer they be deleted, I can do that for you.

Doreen

RuthannP Thu, Nov-12-20 10:36

Thank you! BUT...
 
I don't see where they have been linked. I found the first and last posts of the Pollyanna1 journal, but did not see the RuthannP one linked to it. Am I doing something wrong?

You may delete the old photos. Thank you.

doreen T Thu, Nov-12-20 10:47

Quote:
Originally Posted by RuthannP
I don't see where they have been linked. I found the first and last posts of the Pollyanna1 journal, but did not see the RuthannP one linked to it. Am I doing something wrong?

You may delete the old photos. Thank you.
There was/is only one journal, as I stated above. That is your original thread as pollyanna1 ... there never was a journal started by your RuthannP profile. The one and only journal is now linked to your profile with the button which appears at the bottom of all your posts, and at the top of the page where it says "welcome RuthannP".

The forum rules are clear: one account only per member, and also only one journal per member. Normally we suspend multiple registrations or .. as in your case .. we merge the duplicate accounts together. Please proceed with RuthannP and with your old journal, which is what you requested.

p.s. - I updated the journal title to RuthannP. You may edit your old journal posts if you wish to reflect new updates :idea:


Doreen

RuthannP Thu, Nov-12-20 10:52

You are absolutely right!!! I have not started another journal - just have been keeping track of my meals. Sorry about the confusion!!!

Thank you so much!!!


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